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  1. What are ‘emergency incidents’?

Incidents categorized as 'emergency' are an integral part of the ScoutsFeed product. They are used to inform our clients about special, extraoridnary situations related to a specific match, which can occur before, during, or after the match.

'Emergency incidents' can be sent to clients at any time but primarily from 30 minutes before the start of the match until several minutes after its finish. All incidents are sent via PUSH messages.

The main reasons for sending this type of message include:

  • changes in the way coverage is provided (higher/lower latency, different source of coverage)

  • unexpected issues with the Scout or match organizers (possible delay, bad weather conditions)

  • changes/verifications in the most important (key) statistics (like results, cards, corners)

  • changes/verifications in player props (player statistics)

Some emergency incidents are also linked to the function of closing/opening match markets (betstatuses). This mainly concerns incidents that involve potential changes in key statistics. This function allows ScoutsFeed clients to feel more secure in the process of verifying and settling match bets.

  1. List of all emergency incidents

Due to the type of emergency incidents, we can distinguish:

  • soccer incidents - more detailed incidents, which largely rely on key statistics crucial for traders

  • other sports incidents

but also:

  • prematch incidents

  • live incidents

  • postmatch incidents

a) Emergency incidents for soccer

PREMATCH

Name

Attributes

Impact on betstatuses

1

The match will not be covered

  • Scout's technical issues

  • Change of venue

  • Change of match date

  • Problems with TV transmission source

"bet_status": "suspended",

"bet_cards": "suspended",

"bet_corners": "suspended",

2

Problems with the source of the broadcast

-

"bet_status": "suspended",

"bet_cards": "suspended",

"bet_corners": "suspended",

3

Problem with the source of the broadcast has been solved

 -

"bet_status": "active",

"bet_cards": "active",

"bet_corners": "active",

4

Change of coverage from venue to TV

-

-

5

Change of coverage from TV to venue

-

-

6

Change of coverage latency

  • from 3-6 to 7-15

  • from 7-15 to 3-6

7

Scouting coverage can start with a delay of

  • < 3min

  • 3-5 min

  • 5-10 min

-

8

Expected delay in the start of the match

  • Weather conditions

  • Delayed arrival of a team

  • Problems in the stands

  • Referee problems

  • Infrastructure problems

-

9

Team line-ups will not be available

-

-

10

The match will not be covered - usupported match format

11

Expected delay in the start of the match - safety reasons

LIVE

Name

Attributes

Impact on betstatuses

1

Problems with the low latency source of the coverage

2

Problems with the low latency source of coverage has been solved

3

Source of the coverage is delayed

  • ~5sec

  • ~10sec

  • ~15sec

  • ~20sec

  • ~25sec

  • ~30sec

  • 30sec<

-

4

The current part of the game has started with a delay

 -

-

5

Verification of result in progress 

-

"bet_status": "suspended",

"bet_cards": "suspended",

"bet_corners": "suspended",

6

Verification of result completed and correct

-

"bet_status": "active",

"bet_cards": "active",

"bet_corners": "active",

7

Verification of key statistics is in progress

-

"bet_status": "suspended",

"bet_cards": "suspended",

"bet_corners": "suspended",

8

Verification of key statistics completed and correct

-

"bet_status": "active",

"bet_cards": "active",

"bet_corners": "active",

9

Verification of corner statistics is in progress

-

"bet_corners": "suspended",

10

Verification of corner statistics completed and correct

  • Corner has been added

  • Corner has been deleted

  • Corner statistics not changed

"bet_corners": "active",

11

Verification of yellow card statistics is in progress

-

"bet_cards": "suspended",

12

Verification of yellow card statistics completed and correct

  • Yellow card has been added

  • Yellow card removed

  • Yellow card statistics not changed

"bet_cards": "active",

13

Verification of red card statistics is in progress

-

"bet_cards": "suspended",

14

Verification of red card statistics completed and correct

  • Red card has been added

  • Red card removed

  • Red card statistics not changed

"bet_cards": "active",

15

Verification of game clock is in progress

-

-

16

Verification of game clock completed and correct

-

-

17

Match coverage interrupted due to technical issues

-

"bet_status": "suspended",

"bet_cards": "suspended",

"bet_corners": "suspended",

18

Match coverage will continue

-

"bet_status": "active",

"bet_cards": "active",

"bet_corners": "active",

19

Match coverage will not continue

-

"bet_status": "suspended",

"bet_cards": "suspended",

"bet_corners": "suspended",

20

The match is abandoned

  • Weather conditions 

  • Problems in the stands

  • Referee problems

  • Infrastructure problems

  • Serious player injury  

"bet_status": "suspended",

"bet_cards": "suspended",

"bet_corners": "suspended",

21

Waiting for official decision regarding match resumption

-

-

22

Match will resume shortly 

-

-

23

Match will not resume

-

"bet_status": "suspended",

24

Teams are not playing with full squads 

  • Home team is incomplete 

  • Away team is incomplete

  • Match starts with incomplete squad 

  • Player injured with all substitutions used 

  • Field player becomes goalkeeper

-

25

Player name verification is in progress

  • Yellow card receiver

  • Red card receiver

  • Goal assistant

  • Goalscorer

-

26

Player name verification completed and correct

-

-

27

Expected delay in the start of the next part of the game

  • Weather conditions 

  • Problems in the stands

  • Referee problems

  • Infrastructure problems

-

28

Change of coverage from venue to TV

29

Change of coverage from TV to venue

30

Change of coverage latency

  • from 3-6 to 7-15

  • from 7-15 to 3-6

31

Player name verification is in progress - substitution

32

Despite exclusion, teams play in full strengths

33

Key incident added with delay

  • Goal

  • Corner

  • Yellow card

  • Red Card

POSTMATCH

1

Post-match events took place that may affect key statistics

-

-

2

Verification of player names for key incidents in progress

-

-

3

Verification of player names for key incidents completed and correct

-

-

4

Verification of result is in progress

5

Verification of result completed and correct

a) Emergency incidents for ohter sports

PREMATCH

Name

Attributes

Impact on betstatuses

1

The match will not be covered

  • Scout's technical issues

  • Change of venue

  • Change of match date

  • Problems with TV transmission source

"bet_status": "suspended",

2

Problems with the source of the broadcast

-

"bet_status": "suspended",

3

Problem with the source of the broadcast has been solved

-

"bet_status": "active",

4

Change of coverage from venue to TV

-

-

5

Change of coverage from TV to venue

-

-

6

Change of coverage latency

  • from 3-6 to 7-15

  • from 7-15 to 3-6

7

Scouting coverage can start with a delay of

  • < 3min

  • 3-5 min

  • 5-10 min

-

8

Expected delay in the start of the match

  • Delayed arrival of a team

  • Problems in the stands

  • Referee problems

  • Infrastructure problems

  • Weather conditions

-

9

Team line-ups will not be available

-

-

LIVE

Name

Attributes

Impact on betstatuses

1

Source of the coverage is delayed

  • ~5sec

  • ~10sec

  • ~15sec

  • ~20sec

  • ~25sec

  • ~30sec

  • >30sec

-

2

The current part of the game has started with a delay

-

-

3

Verification of result in progress 

-

"bet_status": "suspended",

4

Verification of result completed and correct

-

"bet_status": "active",

5

Verification of key statistics is in progress

-

-

6

Verification of key statistics completed and correct

-

-

7

Verification of game clock is in progress

-

-

8

Verification of game clock completed and correct

-

-

9

Match coverage interrupted due to technical issues

-

"bet_status": "suspended",

10

Match coverage will continue

-

"bet_status": "active",

11

Match coverage will not continue

-

"bet_status": "suspended",

12

The match is abandoned

  • Problems in the stands

  • Referee problems

  • Infrastructure problems

  • Serious player injury  

  • Weather conditions

"bet_status": "suspended",

13

Waiting for official decision regarding match resumption

-

-

14

Match will resume shortly

-

-

15

Match will not resume

-

"bet_status": "suspended",

16

Expected delay in the start of the next part of the game

  • Problems in the stands

  • Referee problems

  • Infrastructure problems

  • Weather conditions 

 

-

17

Change of coverage from venue to TV

-

-

18

Change of coverage from TV to venue

-

-

19

Change of coverage latency

  • from 3-6 to 7-15

  • from 7-15 to 3-6

20

Expected delay in the start of the match - safety reasons

POSTMATCH

1

Verification of key statistics is in progress

-

-

2

Verification of key statistics completed and correct

-

-

3

Verification of names for key incidents in progress

-

-

4

Verification of names for key incidents completed and correct

-

-

5

Verification of result is in progress

-

-

6

Verification of result completed and correct

-

-

7

Problems with the low latency source of the coverage

8

Problems with the low latency source of coverage has been solved

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