STATSCORE'S mapping declaration

We understand that ordering a package of events is not yet end of the story and those events need to appear on client's website. In order to make that happen we are doing our best to help our partners and map the great majority of the events on our side. However please be informed that even though we are aiming the 100% mapping coverage, not every event can be mapped on our side and here we will explain in details how this procedure looks like.

In PrematchCenter product we map events (only those from the feed provided by the client) 7 days ahead from all the sports mentioned below:

• Soccer
• Basketball
• Ice hockey
• Volleyball
• Handball
• Baseball
• American football
• Cricket
• Rugby

All individual or multiparticipant sports (listed below) are being mapped by our automatic mapping feature while the remaining unmapped events will still be available for the client for individual mapping on his side from our backoffice administration panel.

• Tennis
• Badminton
• Beach volleyball
• Table tennis
• Bowls
• Darts
• Snooker
• F1
• Ski jumping
• Speedway

Mapping time frames

After months of analysis we found out the moments when it's best to map client's event identifiers with ours to cover next to full offer. In order to make the mapping process as effective as possible, we created a special Mapping unit where our employees do this important work 7 days a week, 365 a year. This is an ultimate unit that fill the gaps automated procedure couldn't handle.

STATSCORE as a company declares that PrematchCenter events are being mapped during two mapping sessions every day:

• Morning session: 7-12 CET/CEST
• Evening session: 20-1 CET/CEST

On every session every client will have a guardian that will keep an eye and monitor client's offer within the mentioned time frames.

Mapping events on client's side

Every PrematchCenter client gets an access to our backoffice panel where he can check the list of all offered in the product events. In the same place he can map them himself. It's an extremely helpful and very important feature.

Be informed that humans are working on our side and some games may be overlooked as very often the client and our offer differs. We do encourage in such situations to log in and map the event yourself as it would take a minute or two. Sending us an email and expecting us to map not only takes much more time, but outside the mapping sessions there will be no one to do it.

If an event is being added very close to the starting hour it will be close to impossible for our people to handle that. Please have that in mind.

Client's events feed

It's extremely important that feed client provides is a quality one matching all the requested requirements (provided during integration process). Our automatic tools and then the people themselves from the mapping unit, use this feed for mapping purposes and if it lacks information, it's impossible to map an event and the blame can't be on us.

Be informed that we only map events provided in the feed and in case the feed sends multiple event IDs for one event only, then we are unable to figure out which one is correct and we will make a random selection.

Contact

If you have any questions or issues connected to mapping please contact us directly on mapping@statscore.com

During mapping sessions our guys are obliged to respond to your emails. Still, we will do our best to answer them even outside the mentioned time frames.

We are here to help to deliver the product and for this the very purpose our mapping unit has been created.