Interrupted live data feed delivery

As STATSCORE, we guarantee 99.5% uptime of our services, but sometimes there are situations beyond our control that may affect Scoutsfeed customers. One example of such a situation is when the data feed stops unexpectedly.

Main reasons for interrupted data feed delivery:

• technical problems of the scout

• loss of transmission source (for TV coverage)

• loss of internet connection (mainly for coverage from venues)

• other reasons
  

Depending on how you receive data, you may be notified in different ways when the data feed has been interrupted:

Change of the “scoutsfeed” parameter from “yes” to “no” for live events

After the “scoutsfeed” parameter is changed, depending on how the data is received, the recipient will be informed of the cessation of data delivery as follows:

1. API data feed
   Information received after changed the “scoutsfeed” parameter:
   
   "error": {"message": "You have not booked this event/resource","status": 403,"internal_code": 16}
   
   

2. AMQP data feed
   Information received after changed the “scoutsfeed” parameter:
   
    Received {"id":414928815,"uuid":null,"type":"event","source":147640,"ut":1608201728,"data":{"event":{"id":2750161,"action":"update","start_date":"1900-01-01 09:46","ft_only":"no","coverage_type":"from_tv","status_id":1,"sport_id":5,"day":null,"neutral_venue":"yes","item_status":"active","clock_time":null,"clock_status":null,"area_id":208,"competition_id":1004,"season_id":26769,"stage_id":0,"group_id":null,"tour_id":null,"gender":"male","bet_status":"suspended","bet_cards":"suspended","bet_corners":"suspended","relation_status":"finished","status_type":"scheduled","name":"Test 1 - Test 2","round_id":null,"round_name":null,"scoutsfeed":"no", (..)
   
   You will no longer receive any further messages after this message.